Privacy Policy

Overview

This Privacy Policy explains how YourCompany ("we", "us", "our") collects, uses, and discloses your personal information when you visit or interact with our website, products, and services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us and information that we automatically collect when you use our services.

1. Information You Provide

• Account information: name, email address, phone number, company name.
• Payment information: billing address, payment card details (processed by third-party payment processors).
• User content: profile details, messages, uploaded files.

2. Information Collected Automatically

• Usage data: pages visited, time spent on pages, clicks, features used.
• Device & technical data: IP address, browser type, operating system, device identifiers.
• Cookies & tracking: see our Cookies & Tracking section.

3. Sensitive Information

We do not intentionally collect sensitive personal information (e.g., race, religion, health) except where explicitly provided with your consent or as required by law.

How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain and improve our services;
• To process transactions and send related information such as invoices and confirmations;
• To communicate with you about updates, offers, and support;
• To personalize content and recommendations;
• To detect, prevent and address technical issues, fraud or security incidents;
• To comply with legal obligations.

Legal Basis for Processing (If you are in the EEA)

When we process personal data for individuals in the European Economic Area (EEA), we rely on one or more of the following legal bases:

• Contract: processing is necessary to perform a contract with you.
• Legal obligation: processing is necessary for compliance with a legal obligation.
• Legitimate interests: processing is necessary for our legitimate interests (e.g., fraud prevention, business operations), provided your interests do not override those interests.
• Consent: where we have obtained your consent (e.g., marketing emails, certain cookies).

Cookies & Similar Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our services. Cookies help us provide, protect and improve our services, and deliver relevant content and advertising.

Most browsers allow you to control cookies via settings. Disabling cookies may affect the functionality of the website.

Third-Party Services & Disclosure

We may share your information with third parties in the following situations:

• Service providers: companies that provide services such as payment processing, hosting, analytics, customer support.
• Business transfers: in connection with a merger, acquisition, or sale of assets.
• Legal requests: to comply with laws, legal processes or to respond to lawful requests by public authorities.
• With your consent: when you have consented to share information.

We require third parties to respect the security of your data and to use it only for the purposes for which we disclose it to them.

International Data Transfers

We are a global company and may transfer information across borders. When data is transferred outside the EEA or other protected regions, we take steps to ensure an adequate level of protection, such as using EU Standard Contractual Clauses or other safeguards.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No security system is impenetrable — despite our efforts, we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law. Retention periods vary by data type and legal obligations.

Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Right to access the data we hold about you.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten") in certain circumstances.
• Right to restriction of processing.
• Right to data portability to receive your data in a common format.
• Right to object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information below. We may need to verify your identity before responding to requests.

California Consumer Privacy Act (CCPA)

If you are a California resident, you have additional rights under the CCPA, including the right to request disclosures about the categories of personal information we collect, and the right to opt out of the sale of personal information. To submit a request under CCPA, please contact us at the address below or use the web form (if provided).

We do not knowingly sell the personal information of minors under 16 years of age without affirmative authorization.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will take steps to delete that information.

Changes to This Privacy Policy

We may update this policy from time to time. When we make material changes, we will post the updated policy on this page and update the effective date at the top. We encourage you to review this policy periodically.